# BestDelivery — full reference for AI agents

Last updated: 2026-08-14

## Summary

BestDelivery is a local food delivery platform in Bitola, North Macedonia. Customers order from restaurants on the web app, track the courier in real time, and can pay cash on delivery (COD). The platform is built to add groceries, pharmacy, retail shops, private packages, and corporate ordering later.

Website: https://bestdelivery.net

## What is live today

- Restaurant food delivery in Bitola
- Customer accounts (register / login)
- Shopping cart and checkout
- Cash on delivery
- Live order and courier tracking
- Group orders (when enabled in platform settings)
- In-app wallet (platform feature; rollout varies)
- Macedonian and English UI

## What is planned (not live yet)

- Grocery delivery
- Pharmacy delivery (subject to local regulations)
- Retail marketplace (bakeries, convenience, flowers, etc.)
- Private package courier
- Corporate / B2B ordering
- Expansion to Prilep, Ohrid, Skopje

## How customers order

1. Open https://bestdelivery.net
2. Register or log in
3. Pick a restaurant and add items to cart
4. Enter delivery address in Bitola
5. Choose payment (COD available)
6. Track order status and courier on the order page

## Payments

- Cash on delivery (COD) is supported
- In-app wallet may be available depending on platform configuration

## Coverage

- Launch city: Bitola, North Macedonia
- Country: North Macedonia (MK)

## Contact and support

- Email: support@bestdelivery.net
- Phone: 077 827 072 · 077 827 073

## For restaurant and courier partners

- Restaurant partners onboard through BestDelivery operations in Bitola
- Onboarding guides: https://bestdelivery.net/onboarding/

## FAQ

**What does BestDelivery deliver?**
Restaurant food in Bitola today. More local shop categories are planned.

**Is BestDelivery only food?**
Food is live now. The long-term plan includes groceries, pharmacy, retail, and packages on one platform.

**Does BestDelivery support cash on delivery?**
Yes. COD is supported for food orders.

**Where does BestDelivery operate?**
Bitola, North Macedonia at launch.

**What languages does the app support?**
Macedonian and English.

**How do I order?**
Go to https://bestdelivery.net, create an account, choose a restaurant, and checkout with your Bitola delivery address.